Retail · Survival Gradient Net

Ember Churn Predictor

Customer churn risk scoring

Ember predicts subscription churn probability with retention-action recommendations, surfacing the engagement and satisfaction signals behind each risk score.

93.4%
Accuracy
20ms
Latency
0.05
Bias index
38k/s
Throughput
$1,600/mo
Logic Deep-Dive

Anatomy of a decision

Radical transparency, live. Adjust the input variables for Ember Churn Predictor and watch the engine recompute its conclusion in real time — every weighted factor exposed.

Input variables
Engagement Decline50 · w0.31
Support Friction50 · w0.27
Usage Contraction50 · w0.24
Plan Mismatch50 · w0.18
Real-time decision trace
50
confidence
Model verdict
REVIEW

Derived from 4 weighted signals via Survival Gradient Net.

Engagement Decline
16
Support Friction
14
Usage Contraction
12
Plan Mismatch
9

Decision factors

Engagement Decline
31%
Support Friction
27%
Usage Contraction
24%
Plan Mismatch
18%

Training heritage

Trained on 260M subscriber timelines across 50 subscription brands.

RetentionSubscriptionActionable